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IntelliService Ideas Portal Public
Status Shipped
Categories IntelliLeads
Created by Padmajaya Bhagavathiammal
Created on Mar 15, 2022

Auto-detection of visitor time zone and country code

To create leads in any type of database, country seems to be mandatory so auto-detection of timezone/location of the visitor will help.

Since different sets of sales/marketing executives/agents will be configured for different geos but same product, it will be necessary for the bot to auto-detect the visitor's location/timezone

  • to search among the correct set of agents for transferring the chat to an available sales/marketing executive

  • to refer to the calendars of right agents before presenting the timeslots to the visitor for scheduling meeting

  • Attach files