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Email based triggers

Email trigger (instead of text-based trigger) to trigger the various workflows created Capability to process email (keyword based + context-based) to capture the email intent Capability to trigger the appropriate flows which were earlier triggered...
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration

Event-based chatbot popup

This can help in engaging with the users/customers/prospects at the right instants (for some back-end events pushing notifications) Chatbot can initiate a conversation when a prospect scrolls through the webpages for more than a specific period of...
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Needs Clarification

Notify upcoming events

Chatbot: show the upcoming events in chatbot responses in a time-bound and configurable manner. This is to nudge the chatbot visitors to look up and register for upcoming events/webinars etc or to explore any new product/collateral recently introd...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 Future Consideration

Chatbot: Capture Notes

Capture, Maintain and Refer Agent Notes for every visitor/user interaction This is to provide agents/sales and marketing executives an avenue to capture notes while interacting with a prospect/customer over call/chat to refer to those captured not...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 No Plans to Implement

Real time Notifications

Real time Sales/Marketing/Support Agent Alert/Notification on Visitor/User Detection This can lead to better customer/prospect engagements, especially for target accounts. This can also provide sales executives an opportunity to cross-sell/upsell ...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 Future Consideration

Voice Channel Support

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration

Localization support for UI and chatbot

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration

Chatbot: Sentiment detection

Auto-detection of negative customer sentiment and initiate chat transfer Providing the right business message and enhancing the prospect experience, every time, at the very first engagement opportunity helps build trust, which ultimately boosts co...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 Future Consideration

Email Bot : Sending of emails for appropriate campaigns and processing of incoming emails to aid the lead engagement/qualification process.

Capability to compose emails and send them to the required accounts based on the campaign strategy Capability to process incoming emails and categorize them into positive/negative responses and perform automated follow-ups, referral handling, out ...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 No Plans to Implement

Persist Conversation Data

Maintenance and Availability of Conversation data of every chatbot session This is to provide the marketing/sales teams with more information on every prospect that can accelerate the lead qualification process. This is to provide the concerned st...
Sangeeta Pandey about 3 years ago in Conversational AI & Automate / IntelliLeads 0 No Plans to Implement