Capture and display key usage metrics data from product
This is a must for building the Reporting & Analytics capability which all of our competitors possess Types of metrics to be captured: User metrics - Total users, New users and Repeat users (D/W/M); Bot/Conversation metrics - #of sessions, avg...
Provisions to analyze across conversations and provide insights from that. Analyze the user behavior - which data has been requested more, which segment of customers, how many repeat customers, serious customers.
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