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Guided chat in areas where there wont be network connectivity

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Product Triage 0 Future Consideration

Email based triggers

Email trigger (instead of text-based trigger) to trigger the various workflows created Capability to process email (keyword based + context-based) to capture the email intent Capability to trigger the appropriate flows which were earlier triggered...
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration

Conversational Search

Search through chat in by asking certain questions
Padmajaya Bhagavathiammal over 2 years ago in  0 Future Consideration

Turn Management Intelligence

Turn management is a capability virtue of which the chatbot can handle digressions during an ongoing intent.
Guest almost 3 years ago in Conversational AI & Automate 0 Future Consideration

Ticket creation/update from CareAR

Automating the creation of tickets from CareAR with required screenshots and issue details CareAR gives provision to take pictures/snapshots. Will be good to create a flow from that and update the ticket system with required details Agent Notes Au...
Padmajaya Bhagavathiammal about 3 years ago in Product Triage 0 Future Consideration

Notify upcoming events

Chatbot: show the upcoming events in chatbot responses in a time-bound and configurable manner. This is to nudge the chatbot visitors to look up and register for upcoming events/webinars etc or to explore any new product/collateral recently introd...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 Future Consideration

Creating content/instruction manuals from documents for AR support

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Product Triage 0 Future Consideration

Real time Notifications

Real time Sales/Marketing/Support Agent Alert/Notification on Visitor/User Detection This can lead to better customer/prospect engagements, especially for target accounts. This can also provide sales executives an opportunity to cross-sell/upsell ...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 Future Consideration

Voice Channel Support

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration

Localization support for UI and chatbot

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration