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Creating content/instruction manuals from documents for AR support

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Product Triage 0 Future Consideration

Chatbot: Capture Notes

Capture, Maintain and Refer Agent Notes for every visitor/user interaction This is to provide agents/sales and marketing executives an avenue to capture notes while interacting with a prospect/customer over call/chat to refer to those captured not...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 No Plans to Implement

Real time Notifications

Real time Sales/Marketing/Support Agent Alert/Notification on Visitor/User Detection This can lead to better customer/prospect engagements, especially for target accounts. This can also provide sales executives an opportunity to cross-sell/upsell ...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 Future Consideration

IntelliService in Telecom (realtime metrics integration)

Triaging based on historical data and network current metrics for Telecom player
Padmajaya Bhagavathiammal about 3 years ago in Product Triage 0 No Plans to Implement

Widget based navigation for new users

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Platform (IntelliX) 0 No Plans to Implement

Voice Channel Support

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration

Localization support for UI and chatbot

No description provided
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate / IntelliLeads 0 Future Consideration

Chatbot: Sentiment detection

Auto-detection of negative customer sentiment and initiate chat transfer Providing the right business message and enhancing the prospect experience, every time, at the very first engagement opportunity helps build trust, which ultimately boosts co...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 Future Consideration

Email Bot : Sending of emails for appropriate campaigns and processing of incoming emails to aid the lead engagement/qualification process.

Capability to compose emails and send them to the required accounts based on the campaign strategy Capability to process incoming emails and categorize them into positive/negative responses and perform automated follow-ups, referral handling, out ...
Padmajaya Bhagavathiammal about 3 years ago in IntelliLeads 0 No Plans to Implement

Process flow builder including rules based engine

Provision to use the conversational designer with components of rules engine to create simple workflows. Can be tested for JCI PO type process flows.
Padmajaya Bhagavathiammal about 3 years ago in Conversational AI & Automate 0 Needs Clarification